These starter terms are intended for attorney review before signature or customer use. They describe a limited pilot of TrialsNest for evaluation, workflow validation, and operational readiness.
Parties and pilot scope
The customer and TrialsNest may run a limited pilot for clinical trial recruitment workflow evaluation. The pilot may include study setup, patient-facing study discovery, patient applications, coordinator lead review, outreach tracking, sponsor reporting, and administrative configuration.
The pilot scope, participating studies, participating sites, sponsor organizations, user counts, pilot dates, pricing, and support expectations should be confirmed in an executed order form or written pilot statement of work.
Permitted use
The customer may use TrialsNest only for authorized recruitment, prescreening, scheduling, reporting, and related administrative activities. Users must access the system through assigned accounts and approved roles.
TrialsNest is not a medical provider, institutional review board, contract research organization, or final eligibility decision-maker. Final study eligibility, consent, enrollment, and clinical decisions remain with the study site, sponsor, investigator, or other authorized party.
Data handling and privacy
TrialsNest will handle personal information and health-related information according to the applicable Privacy Policy, HIPAA Privacy and Security Notice, Business Associate Agreement when required, and the Data Handling Summary.
The customer is responsible for providing only data it is authorized to share and for ensuring that study materials, outreach language, and recruitment workflows have the required approvals.
Security controls
TrialsNest uses role-based access, Cognito authentication, AWS API Gateway and Lambda backend processing, private RDS storage, encrypted document storage where configured, audit events, and sanitized operational logging.
Customer administrators are responsible for inviting appropriate users, assigning roles carefully, promptly removing access when no longer needed, and reporting suspected security incidents.
Pilot limitations
The pilot may include incomplete or evolving workflows, integrations, analytics, templates, or administrative tools. Pilot functionality may be modified, paused, or limited to preserve security, privacy, compliance, system stability, or customer-specific configuration.
TrialsNest does not guarantee patient enrollment, study activation, recruitment performance, regulatory approval, or sponsor/site acceptance.
Fees and term
Pilot fees, payment timing, renewal, expiration, and conversion to a production subscription should be documented in the applicable order form or written pilot statement of work.
Unless otherwise agreed in writing, either party may end the pilot if continued use creates an unacceptable security, privacy, legal, operational, or compliance risk.
Confidentiality
Each party should protect non-public business, technical, security, study, patient, site, sponsor, and operational information received through the pilot. Confidential information should be used only for the pilot and disclosed only to personnel or representatives with a need to know.
Customer responsibilities
The customer should maintain accurate study information, authorized user lists, role assignments, sponsor/site relationships, recruitment language, consent language, and operational workflows.
The customer should review generated reports, outreach records, prescreen results, and lead statuses before relying on them for business, operational, or study decisions.
Legal review
These starter terms are not legal advice. The final pilot agreement should be reviewed and approved by counsel before execution.