Legal

Account Deletion and Data Requests

How users may request account deletion, access, correction, or privacy assistance.

Account Deletion and Data Request Policy Effective Date: 04/29/2026 You may request account deletion, access to certain information, correction, or other privacy assistance by contacting privacy@trialsnest.com.

How to Submit a Request

Send an email to privacy@trialsnest.com with:

Your full name Email address associated with your account Phone number, if applicable Request type Any details needed to locate your records We may need to verify your identity before processing the request.

Limits on Deletion

We may not be able to delete all information if retention is required or permitted by:

HIPAA or healthcare obligations Clinical research study obligations Site, sponsor, or IRB requirements Legal, regulatory, or audit requirements Security, fraud prevention, or dispute resolution needs Contractual obligations Backup and disaster recovery processes

Timeline

We will respond within a reasonable period and in accordance with applicable law.

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